| Computer Repair Policies |
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Our goal is to create fans not customers. If your not completely happy at anytime with your experience please contact us and we will make every effort to resolve your issue to your satisfaction. Privacy PolicyThe Computer Jocks respect your rights. We never sell, trade or transfer your personal information outside our company. We collect only basic information at the time you submit a service request. This information includes your name, address and phone number. Your personal information is used solely by the Computer Jocks to fulfill your request for services, or to contact you regarding your repairs.Data LossAlthough we take great effort to save your data, unless customers specifically request our data backup service, each customer is responsible for backing up any and all data that is stored on their computers prior to being serviced.Abandonment PolicyDue to the limited space and property liability issues, we CANNOT hold your device forever. Keeping with this, all customers agree to make a diligent effort to keep in contact with The Computer Jocks and decide how they would like their order resolved in a timely manner. If The Computer Jocks don’t hear from you (via e-mail, phone or fax) for a period of more then 45 days we will assume you have abandoned your order with us and we will take the following action: We will attempt to contact you via e-mail and/or phone (if we have both) at least 3 times and wait until it has been 60 days from our last contact with our customer. If then we are still are unable to resolve the desired action, at that point we will assume your order and its contents have been permanently abandoned and we will irreversibly dispose of your orders contents.The Computer Jocks are not responsible for any typographical errors. We reserve the right to modify, and/or update any information contained on this web site (www.WeBeatTheGeeks.com) at any time without prior notification. |
